At Priyanka Kishnani, accessible from https://priyankakishnani.com/, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect
Personal Information: Name, email address, phone number, and payment details for workshops, services, or gifting sessions. Transaction Information: Details of purchases, such as gift sessions and services availed. Technical Information: IP address, browser type, and device data for improving user experience.

2. Use of Your Information
To process and confirm payments for workshops, services, and gift sessions.
To provide customer support and resolve queries. For marketing purposes, including promotional emails. To ensure compliance with laws and prevent fraudulent activity.

3. Payment Information
Payments are securely processed through trusted gateways adhering to PCI-DSS standards. We support both domestic and international payments.

4. Gift a Session Policy

• Gift a Session is only applicable for Individual Coaching Sessions.
• Sessions are non-refundable, non cancellable, and non-transferable once purchased.
• Validity: 90 days from the date of purchase.
• Sessions can be availed with prior appointment only either online or in person depending on availability.
• Duration of a session is 60 minutes.

5. Sharing Your Information
We do not sell or rent your personal information. However, your data may be shared with: Payment processors to facilitate transactions. Service providers assisting with website maintenance, email campaigns, or analytics.

6. Cookies and Tracking
We use cookies to personalize user experiences, gather analytics, and enhance website functionality. You can manage cookie preferences via your browser settings.

7. Data Security
We implement robust security measures, including encryption and secure server technology, to protect your data.

8. User Rights
As per Indian IT regulations, you have the right to:
Access your data and request corrections. Withdraw consent for data usage. Contact us regarding data handling concerns at priyankahkishnani@gmail.com.

9. Amendments
We may revise this Privacy Policy periodically. Changes will be updated on this page with the effective date.

10. Confidentiality and Information Sharing

We understand that during treatment, private and sensitive information may be shared. We have a shared duty of confidentiality, and as such, all of our services are strictly confidential.

The information you share with us will remain between us, unless:

• You have given us consent to share certain information. Informed consent will typically be obtained in written form, with some exceptions (e.g., verbal consent due to time-sensitive circumstances, followed by written consent at a later time).
• We are legally required to break confidentiality by a court order.
• Maintaining confidentiality would prevent harm to yourself or others.

If you have any questions or concerns about how we manage confidentiality, please contact us directly.

11. Contact Us
For questions about this policy,
Contact us at: The 9th Soul
Email: hello@priyankakishnani.com
Phone: +919004037179